Return & Refund Policy Page

1:We will be more than happy to return the item or refund your amount.

2:We accept refunds within 2 days of delivery. To be eligible for a refund, the product must be unused, in the same condition as you received it, and in its original packaging.

3: If a customer received a damaged item or not identical to the item which he/she ordered from Babylandkp  then he/she has to complain us within 24 hours of item receiving.

4:Once we receive your request, we will inspect the product to ensure it meets our refund policy requirements. If the product is eligible for a refund, we will issue a refund to your original payment method within 3 or 4 days.

5:If we receive a return parcel in a bad condition we have a right to send it back to customer..

6:If the customer's parcel is received with us in our fixed time and with our real packing then We will send return amount directly into customer account

7:Please note that shipping fees are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.

8:To initiate a refund, please contact our customer support team at 03350772871/0922-522117 , and provide us with your order details and the reason for the refund.

9:f our product is absolutely correct but the customer does not like and the packaging of the product is damaged and used, in such a situation, the customer sends us back to the parcel within 24 hours, this product will be done with 25% deduction.

10:f the product arrives to the customer in perfect condition but the customer does not like the product and the customer wants to exchange it, then the exchange is absolutely possible but provided that the product is in perfect condition with its original packaging and not used but its exchange is possible and  Meanwhile the shipping cost will have to be paid by the customer even if it was sent to the customer on free shipping but the shipping cost on the product while exchanging will have to be paid by the customer.

11:We hope this refund policy helps you in creating a fair and transparent policy for your online store in Pakistan. However, please keep in mind that laws and regulations may vary by region, so it's always a good idea to consult with a legal professional to ensure your policy complies with local laws.

12:If you have any questions or concerns about our refund policy, please feel free to contact us at 03350772871/0922-522117.

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